RECALL HANDBOOK

1. Section 15 Reports
   
   
   1. What and Where to Report
   2. When to Report
   3. Confidentiality of Reports
   
   
2. Section 37 Reports
   
   
   1. What to Report
   2. When and Where to Report
   3. Confidentiality of Reports
      
      
3. Section 102
   
   
   1. What to Report
   2. When and Where to Report
   3. Confidentiality of Reports

• Class A Hazards
• Class B Hazards
• Class C Hazards

1. Preparing for a Product Recall
2. Elements of a Recall

1. News Releases
2. Video News Releases
3. Posters
4. Other Forms of Notice
5. Toll-Free Numbers

1. Designating a Recall Coordinator
2. Role of the Recall Coordinator

1. Records of complaints, warranty returns, insurance claims, lawsuits
2. Production Records
3. Distribution Records
4. Quality Control Records
5. Product Registration Cards